Got a question? We have answers! Here you’ll find answers to the most common questions you may have. If you don’t see your question answered here, please reach out to our team.
What brands are available?
Our nosing are available in hundreds of styles and colors that are commonly available at Home Depot, Lowes, and Floor & Décor. Get your floors from them and nosings from us.
If you’re looking for a specific product that is typically available at Home Depot, Lowes, or Floor & Décor but not currently on our site, please contact us, and we’ll see if we can source it for your project.
For brands that are not readily available at Home Depot, Lowes, or Floor & Décor you will need to work directly with one of our dealers.
What are the shipping costs?
Free shipping on all Retail orders in the continental United States with minimum order of 5 nosing and/or 5 risers.
Delivery Expectations:
- Samples – Delivered in 5-7 days
- Nosings and Risers – Delivered in 7-21 days
Shipping to Alaska & Hawaii are paid options available at checkout.
Finished Edge Technology is not responsible for lost or stolen packages with carrier tracking confirmed deliveries.
How do I Install Finished Edge nosings?
Should I cut off my stair treads before installation?
No, you should not cut off the stair treads. One of the benefits of our stair nosings is that they are designed specifically to wrap around the existing stair treads, saving you time on your installation.
What are the stair nose dimensions?
Our nosings are a universal fit, made exclusively with the interior measurements of 3/4″ and 1-9/16″.
The maximum length for our nosings is restricted by the length of the brand of the plank flooring. 60 inches is the maximum length we will ship out-of-state.
What are the return and exchange policies?
Return Policy
Each order is custom-fabricated. All sales are final.
If you want to touch and see the product first, please get a sample to make sure you love it!
Exchanges
We replace items only if they are damaged and unusable. To be eligible for an exchange, the customer must notify Finished Edge Technology of any damaged product by email at info@finishededgetechnology.com within 7 days of receiving the product.
The Customer will be asked to provide proof of the damaged product with pictures of exterior packaging and the damage to the product or by returning the damaged item(s) to Finished Edge Technology.
Replacement of the damaged product will be initiated after confirmation of culpability from the carrier or manufacturer. If a replacement is not available, a refund of the full purchase price of the damaged item(s) will be issued to the customer’s original method of payment within 7 days.
Is there a warranty on Finished Edge nosings?
Setting a new standard for strength and durability (watch this!).
Here is our written Warranty.
Will the stair nosings work on the top step and the landings?
Yes, Unlike other stair nosings on the market, Finished Edge stair nosings will provide a seamless transition on your top step as well as your landings.
Will the stair nose cover my entire step?
No, because our stair nosings are made from the flooring planks themselves, they will only cover roughly 6 inches of your stair tread. The customer will use an additional plank to click into the stair nose to create a seamless finish to each step. Please read through our installation instructions or refer to our youtube channel for installation videos.
Can these stair nosings be placed side by side on an extra-long stair?
Yes, Finished Edge nosings can be attached together side by side, the click system remains intact on all sides and the nosings are made to the exact same dimensions so they will fit together perfectly.
How long will it take to get my order?
Once we receive the material from the flooring manufacturer (typically the next business day), we will need 2 to 3 business days to process your order. (some flooring could be backordered 1 to 2 weeks, in that case we will contact you with an estimated delivery date).
When your order is ready for shipping you will receive an email notification with the tracking numbers. It will then take another 2 to 5 business days to arrive depending on where you are in the country.
